Terms of service

TERMS & CONDITIONS

Last Updated: September 24, 2026

Welcome to Capstify. These Terms & Conditions govern your use of the Capstify website, including purchases of our products and access to our content and services. By accessing or using our website, you agree to be bound by these Terms & Conditions.

1. About Capstify

Capstify is a performance headwear brand focused on running and movement. We design and sell performance caps and other headwear products through our website and authorized sales channels.

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not violate these Terms & Conditions or the rights of others.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our systems or accounts.

  • Copy, reproduce, distribute, or commercially exploit our website content without permission.

  • Interfere with the operation or security of the website.

  • Use our trademarks, logos, images, or other intellectual property without our written permission.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and other information displayed on our website are accurate.

However, actual product colors may vary depending on your device, screen settings, lighting, or photography conditions.

We reserve the right to:

  • Correct errors or inaccuracies.

  • Update product information.

  • Change product specifications without prior notice.

  • Limit product availability.

  • Discontinue products at any time.

Product availability displayed on the website is subject to change.

4. Pricing

All product prices are displayed on the website in the applicable currency.

Prices may change from time to time without prior notice. Any price change will not affect an order that has already been confirmed, except where an obvious pricing error has occurred.

Unless otherwise stated, shipping fees, taxes, customs duties, or other applicable charges may be calculated separately at checkout or imposed by the relevant authorities.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

An order is considered accepted when Capstify confirms the order and/or processes the payment.

We reserve the right to refuse, cancel, or limit an order in circumstances including, but not limited to:

  • Product availability issues.

  • Pricing or product information errors.

  • Suspected fraudulent activity.

  • Incorrect customer information.

  • Technical or system errors.

  • Other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment has been received, we will arrange an applicable refund.

6. Payment

Customers are responsible for providing accurate payment and billing information.

Payment must be completed through the payment methods made available on our website or authorized sales channels.

Capstify does not store or directly process sensitive payment information beyond what is necessary to facilitate transactions through our authorized payment providers.

7. Shipping & Delivery

Orders will be shipped to the address provided by the customer during checkout.

Delivery times are estimates and may vary depending on destination, shipping provider, public holidays, weather, customs procedures, or other circumstances beyond our control.

Capstify is not responsible for delays caused by shipping providers, customs authorities, incorrect addresses, or events beyond our reasonable control.

Customers are responsible for ensuring that their delivery information is accurate and complete.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to Capstify's applicable Return & Refund Policy.

Products returned must generally be unused, unworn, and in their original condition and packaging, unless otherwise permitted under applicable law.

Certain products may not be eligible for return or exchange where permitted by law.

For defective, damaged, incorrect, or incomplete orders, customers should contact Capstify as soon as reasonably possible and provide the relevant order details and supporting information.

Nothing in these Terms & Conditions limits any consumer rights that cannot legally be excluded under applicable law.

9. Intellectual Property

All content on the Capstify website, including but not limited to:

  • Logos and trademarks

  • Product designs

  • Product photographs

  • Graphics

  • Text

  • Videos

  • Website layout

  • Brand names

  • Marketing materials

is owned by or licensed to Capstify and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit any Capstify content without prior written permission.

10. User Content

If you submit reviews, photographs, videos, comments, or other content to Capstify, you represent that you have the right to submit such content.

By submitting content, you grant Capstify a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute the content for legitimate business, marketing, and promotional purposes, subject to applicable law.

Capstify reserves the right to remove content that is unlawful, misleading, offensive, infringing, or otherwise inappropriate.

11. Promotions & Discount Codes

Promotional campaigns, discount codes, vouchers, and special offers may be subject to additional terms.

Unless otherwise stated:

  • Promotions cannot be exchanged for cash.

  • Discount codes may have expiration dates.

  • Some products may be excluded from promotions.

  • Only one promotional code may be used per order.

  • Promotions cannot be combined unless expressly permitted.

Capstify reserves the right to modify or terminate promotions where permitted by law.

12. Disclaimer

Our products are designed as performance headwear for sports and everyday movement. Product descriptions and performance claims are provided based on the intended design and use of the products.

Capstify does not guarantee that a product will meet every individual's specific performance, comfort, or usage requirements.

You are responsible for selecting products appropriate for your intended activity and use.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Capstify shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

14. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational purposes.

15. Third-Party Services & Links

Our website may contain links to or integrate with third-party websites, payment providers, marketplaces, social media platforms, or other services.

Capstify is not responsible for the content, policies, availability, or practices of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

17. Changes to These Terms

Capstify may update these Terms & Conditions from time to time.

Any changes will become effective when the updated Terms & Conditions are published on this website, unless otherwise stated.

Your continued use of the website after the updated terms are published constitutes acceptance of the revised Terms & Conditions.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia, unless otherwise required by applicable law.

Any disputes arising from these Terms & Conditions shall be resolved in accordance with applicable Indonesian laws and regulations.

19. Contact Us

If you have any questions regarding these Terms & Conditions, orders, returns, or other matters relating to Capstify, please contact us through the contact information provided on our website.

Capstify
Performance Headwear for Those Who Move.