Privacy policy

Last updated: August 9, 2026

Capstify (“Capstify”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase from our website, capstify.com (the “Store”), or otherwise interact with us.

By using our Store, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

When you visit our Store, place an order, create an account, subscribe to our newsletter, contact us, or otherwise interact with Capstify, we may collect certain information.

Information you provide to us

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Delivery information
  • Account information
  • Order and purchase history
  • Information you provide when contacting customer support
  • Reviews, feedback, or other content you voluntarily submit
  • Marketing preferences

Payment information

When you make a purchase, payment information is processed by our payment service providers through Shopify and/or other third-party payment providers.

Capstify generally does not directly store your complete credit card or other payment credentials on our own systems.

Payment information may be processed by the applicable payment provider in accordance with its own privacy policy and security practices.


2. Information Collected Automatically

When you visit our Store, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location
  • Pages you visit
  • Products you view
  • Search queries
  • Referring website
  • Date and time of visits
  • Shopping cart activity
  • Interaction with our website

This information may be collected through cookies, pixels, analytics technologies, and similar technologies.


3. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders
  • Process payments
  • Deliver products
  • Provide customer support
  • Communicate with you regarding your orders
  • Manage your customer account
  • Send order confirmations and shipping updates
  • Improve our products and website
  • Personalize your shopping experience
  • Analyze website usage and performance
  • Detect and prevent fraud, abuse, or security incidents
  • Send marketing communications where permitted by law
  • Conduct promotional campaigns and advertising
  • Comply with legal and regulatory obligations

We only seek to collect and use information that is reasonably necessary for these purposes.


4. Marketing Communications

If you choose to subscribe to Capstify marketing communications, we may send you information about:

  • New product releases
  • Limited-edition drops
  • Promotions
  • Special offers
  • Events
  • Brand news

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Unsubscribing from marketing communications does not affect transactional communications related to your orders.


5. Cookies and Tracking Technologies

Capstify and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve the Store.

Cookies may be used to:

  • Keep products in your shopping cart
  • Remember preferences
  • Understand how visitors use our Store
  • Measure advertising performance
  • Improve website functionality
  • Provide relevant marketing and advertising

Some cookies may be provided by third-party services such as Shopify, analytics providers, advertising platforms, or social media platforms.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some functionality of the Store.

Shopify also provides privacy controls and information regarding its own processing of personal data. 


6. Shopify

Our online store is powered by Shopify.

Shopify provides the e-commerce platform that allows us to sell our products and process customer interactions.

When you use our Store, Shopify may process personal information in connection with providing its services, including information relating to your orders, browsing activity, account, and transactions.

Shopify’s own privacy practices are described in its Privacy Policy. 


7. Third-Party Service Providers

We may share personal information with trusted service providers when reasonably necessary to operate our business.

These may include:

  • Shopify
  • Payment processors
  • Shipping and fulfillment providers
  • Email marketing providers
  • Website analytics providers
  • Advertising and marketing platforms
  • Customer support providers
  • Fraud prevention and security providers
  • Technology and hosting providers

These providers may process information on our behalf or independently according to their own privacy policies and applicable laws.

We do not sell your personal information as a standalone product.


8. Advertising and Analytics

We may use third-party analytics and advertising services to understand how visitors interact with our Store and to measure the effectiveness of our marketing.

These services may use cookies, pixels, device identifiers, or similar technologies.

Depending on your location and applicable law, you may have rights to opt out of certain forms of targeted advertising or tracking.


9. International Data Transfers

Capstify may use service providers located in countries other than the country where you live.

As a result, your personal information may be transferred to, stored, or processed in other jurisdictions.

Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.


10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal, accounting, tax, and regulatory obligations
  • Enforce our agreements

When personal information is no longer required, we may delete, anonymize, or securely dispose of it where appropriate.


11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.


12. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

  • Know how your personal information is collected and used
  • Request access to your personal information
  • Request a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing
  • Opt out of certain marketing communications
  • Lodge a complaint regarding the processing of your personal information

Under Indonesia’s Law No. 27 of 2022 concerning Personal Data Protection, individuals have rights relating to information, correction, access, and obtaining copies of their personal data, subject to applicable conditions and limitations. 

To exercise a privacy right, please contact us using the details below.


13. Children’s Privacy

Our Store is not intended for children who are unable to legally purchase our products or otherwise use the Store without appropriate parental or guardian involvement.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.


14. Third-Party Links

Our Store may contain links to third-party websites, including social media platforms and other services.

Capstify is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of those websites before providing them with personal information.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, or applicable laws.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.


16. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us.

Capstify

Website: capstify.com
Email: capstify@gmail.com